Commercial practices — Warranty information for electronic products
Establishes warranty information and after-sales service requirements for electronic products and appliances sold in Mexico.
Last updated: 2024-07-10
Prepare Spanish-language warranty policy with all legal requirements.
Designate authorized service centers in Mexico to handle claims.
Deliver the warranty policy with each product sold.
Register the warranty policy with PROFECO when required.
PROFECO fines up to 100,000 UMA, sales ban.
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